Privacy & Cookies Policy
Last Updated: May 31, 2025
BottlemakersIndia.com (“Website”) is owned and operated by Mahalaxmi Industries (“Company,” “we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy & Cookies Policy (“Policy”) describes how we collect, use, disclose, and safeguard your personal information when you visit our Website, place an order, or otherwise interact with us.
By accessing or using our Website, you consent to the practices described in this Policy. If you do not agree with our practices, please do not use our Website.
- Information We Collect
1 Information You Provide Directly
– Account Registration: When you create an Account, we collect your name, email address, phone number, password, and billing/shipping addresses.
– Order Information: To process orders, we collect payment details (such as credit card information) and billing/shipping address. We do not store full credit card numbers on our servers; payment is processed via a secure, PCI-compliant payment gateway.
– Customer Service Interactions: When you contact us via email, phone, or live chat, we may collect additional information such as communication history and contact details.
– Newsletter & Marketing Subscriptions: If you sign up for newsletters or promotional emails, we collect your email address and communication preferences.
2 Information Collected Automatically
– Usage Data: We automatically collect data about how you interact with the Website, including pages visited, time spent on pages, unique device identifiers (e.g., IP addresses, browser type, operating system), referral websites, and other analytic data.
– Cookies & Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. See Section 4 for details.
3 Information from Third Parties
We may receive information from third parties, such as social media networks (e.g., if you log in via Facebook or Google), marketing partners, or analytics providers. This information is subject to the respective third-party privacy policies.
- How We Use Your Information
We use the information we collect to:
– Process and fulfill orders: To verify your identity, process payments, arrange shipping, and provide customer support.
– Communicate with you: To send order confirmations, shipping notifications, account updates, promotional offers, and respond to your inquiries.
– Personalize your experience: To show you relevant products, promotions, and improve the Website’s functionality.
– Analyze and improve our business: To better understand customer behavior, measure effectiveness of marketing efforts, and optimize site performance.
– Prevent fraud and ensure security: To detect and prevent fraudulent transactions, unauthorized access, and misuse of our Website.
– Comply with legal obligations: To meet tax, accounting, and other regulatory requirements.
- How We Share Your Information
We may share your information with:
– Service Providers & Partners: Third-party service providers (e.g., payment processors, shipping carriers, hosting providers, email marketing platforms, analytics services) who perform services on our behalf and need access to your information to carry out their work.
– Affiliates: Mahalaxmi Industries’ subsidiaries, affiliates, and related entities that assist in operating our business.
– Legal & Regulatory Authorities: When required by law, court order, or governmental regulation, or to enforce our Terms of Use, or protect the rights, property, or safety of Mahalaxmi Industries, other Users, or the public.
– Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of all or part of our assets, personal information held by us may be transferred to the acquiring entity, subject to confidentiality obligations.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
- Cookies & Tracking Technologies
1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us recognize your browser, remember your preferences, provide personalized content, and analyze site traffic.
2 Types of Cookies We Use
– Essential Cookies: Necessary for the Website to function properly (e.g., shopping cart, login sessions).
– Performance & Analytics Cookies: Collect anonymous information about how visitors use our Website (e.g., Google Analytics).
– Functionality Cookies: Remember your preferences (e.g., language selection, display settings).
– Advertising & Targeting Cookies: Deliver relevant ads based on your interests and track the effectiveness of advertising campaigns.
3 Managing Cookies
You can configure your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or delete cookies, some features of the Website may not work properly.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. For example, we may keep order records for tax and accounting purposes, typically for a period of seven (7) years.
- Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
– Secure Socket Layer (SSL) encryption for data transmission.
– Access controls and authentication mechanisms.
– Regular monitoring and testing of our systems.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
- Your Rights & Choices
1 Access & Correction
You have the right to access, update, or correct your personal information by logging into your Account or contacting us directly at [email protected].
2 Deletion & Restriction
Where permitted by law, you may request the deletion or restriction of processing of your personal data. Upon request, we will remove your personal information from our active databases, except to the extent we need to retain it for legitimate business or legal purposes.
3 Objection & Opt-Out
You may opt out of receiving promotional communications by following the unsubscribe instructions included in those emails or emailing [email protected]. Even if you opt out, we may still send you non-promotional messages (e.g., order confirmations, critical updates).
4 Cookies & Tracking Choices
Refer to Section 4.3 to manage or disable cookies via your browser settings.
- Children’s Privacy
Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected personal information from a minor without parental consent, we will promptly delete that information.
- Third-Party Links & Services
Our Website may contain links to third-party websites and services that are not operated by us. This Policy does not apply to those third-party sites. We encourage you to review their privacy policies before providing any personal data.
- International Data Transfers
If you access our Website from outside India, your personal data may be transferred to and processed in India. By using our Website, you consent to such transfers.
- Changes to This Policy
We may update this Policy from time to time. We will post any changes on this page with a revised “Last Updated” date. Your continued use of the Website after changes indicates your acceptance of the updated Policy.
- Contact Information
For any questions regarding shipping, please contact:
Email: [email protected]
Phone: +91-XXXXXXXXXX
Address: Mahalaxmi Industries
252, Mahalaxmi Industries, Sanwer Road, Sector F
Industrial Area, Indore – 452015, Madhya Pradesh, India
Mahalaxmi Industries may suspend or terminate your access to all or part of the Website, without notice, in its sole discretion, for any conduct that the Company believes violates these Terms or is harmful to other Users or the Company’s interests. Upon termination, your right to access and use the Website will immediately cease.
